Earlier this month, some Google Maps customers discovered that their Timeline location historical past was lacking, however the firm has now mounted the difficulty.
In an announcement to us at this time, Google acknowledged the “No visits for today” problem that spanned again years for some, noting the way it “briefly skilled a technical problem that prompted the deletion of Timeline knowledge for some individuals.” There have been many studies of lacking visits and routes for the reason that first week of March, however not all customers have been affected.
For these impacted, the Google Maps Timeline performance, which isn’t enabled by default, has been mounted and must be correctly recording new visits.
“Almost” all customers which have enabled “encrypted Timeline backups will be capable to restore their knowledge.” (Some customers gained’t be capable to.) This was an non-obligatory alternative and marked by a cloud icon within the top-right nook of Timeline UI. When this problem was lively, making an attempt the backup didn’t work.
To take action at this time, Google says to be sure you’re operating the most recent model of Maps on Android and iOS. Open “Your Timeline” from the account menu and faucet the aforementioned cloud icon. From the checklist, select a tool/backup and faucet the three-dot icon for “Import” and comply with the directions.
Nevertheless, those who “didn’t have backups enabled won’t be able to get better misplaced knowledge.” Google Maps launched this Backup system when it switched from a cloud Timeline to the on-device strategy that’s extra privateness aware.
Google is emailing Maps customers which have Timeline enabled this afternoon with these directions. (Replace: In case your Timeline wasn’t impacted, you don’t should do something.) That message ends on the next promise to “enhance our programs for the longer term.”
We perceive that this may be irritating for those who use Timeline to recollect locations you’ve visited, and we’re taking steps to enhance our programs for the longer term.
“We briefly skilled a technical problem that prompted the deletion of Timeline knowledge for some individuals. Almost everybody with encrypted Timeline backups will be capable to restore their knowledge; sadly those that didn’t have backups enabled won’t be able to get better misplaced knowledge.”
— Google spokesperson
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